Frequently Asked Questions
Welcome to our FAQ section. Here, you’ll find answers to the most common questions about our printing services, ordering process, and more. If you don’t find the information you’re looking for, please feel free to reach out to our customer support team for further assistance.
Mega Digital offers a diverse range of printing services, including:
- Digital Flex Printing: Ideal for banners and signage.
- Vinyl Printing: Perfect for custom stickers and decals.
- UV Printing: Provides high-quality, glossy finishes.
- Direct-to-Garment (DTG) Printing: For custom apparel.
- Sun Pack Printing: Suitable for advertising boards.
- Foam Board Printing: Great for display materials.
- Color Xerox Services: High-volume document printing.
You can place an order by:
- Online: Visit our website [Mega Digital Print] to upload your designs and complete your order.
- Phone: Call us at [9500000766] for assistance.
- Email: Send your order details to [megadigitalflexprinting@gmail.com].
- In-Person: Visit our store at [ Plot no. B&C, New No. 142/1, Old No, 370/1, Velachery Bypass Rd, Velachery, Chennai, Tamil Nadu 600042] to place your order directly.
We accept the following file formats:
- JPEG/JPG
- PNG
- TIFF
- EPS
- AI (Adobe Illustrator)
- PSD (Adobe Photoshop)
Please ensure your files are high-resolution (300 dpi) for the best print quality.
Turnaround times vary based on the type of service and order size:
- Standard Orders: Typically 2-3 business days.
- Rush Orders: 1 business day (additional fees may apply).
- Large Orders: 5-7 business days.
We provide an estimated completion date when you place your order.
Yes, we offer delivery services within Chennai and nearby areas. Delivery costs and times vary based on your location and the size of your order. Alternatively, you can choose to pick up your order from our store.
We accept the following payment methods:
- Cash (for in-store orders)
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Bank Transfers
- UPI Payments
- Online Payments via our website
Payment is required at the time of order placement unless otherwise arranged.
All sales are final due to the custom nature of our products. If you receive a defective or incorrect product, please contact us within 7 days. We will work with you to resolve the issue, which may include a replacement or refund at our discretion.
Yes, we offer discounts for bulk orders. Contact us with your requirements, and we will provide a custom quote based on the size and type of your order.
You can reach us through:
- Phone: Call us at [9500000766] for assistance.
- Email: Send your order details to [megadigitalflexprinting@gmail.com].
- In-Person: Visit our store at [ Plot no. B&C, New No. 142/1, Old No, 370/1, Velachery Bypass Rd, Velachery, Chennai, Tamil Nadu 600042] to place your order directly.
Yes, we offer custom sizes and special finishes to meet your specific needs. Provide your requirements when placing your order, and we will accommodate your requests as much as possible.